Frequently Asked Questions

Everything you need to know about shopping with TDK Fresh.

What is the standard shipping timeframe?

We offer standard shipping across the globe. Orders typically process within 1-2 business days and arrive within 5-7 business days depending on your location.

How do I return an item that doesn't fit?

We offer a 30-day hassle-free return policy. Simply use our online portal to generate a prepaid return label and send the item back in its original condition with tags attached.

Are your clothing materials sustainably sourced?

At TDK Fresh, we prioritize ethical fashion. 80% of our current collection is made from organic cotton or recycled polyester to ensure a lower environmental impact.

How can I track my order status?

Once your order ships, you will receive an email confirmation containing a unique tracking number and a link to monitor your package's journey in real-time.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.

Do you offer international shipping?

Yes, TDK Fresh ships to over 50 countries. International shipping rates and delivery times are calculated at checkout based on the destination.